Gioia’s Loyalty Program
Thoughtful rewards, crafted for relationships that stand the test of time.
How It Works
EARN
Collect 1 point for every ₹20 spent.
RISE
Unlock new tiers as your relationship with us deepens.
ENJOY
Thoughtful rewards on your Birthday, Anniversary, and Gioia’s Anniversary (November 21).
Each milestone is a quiet celebration of your continued trust and care.
Tiers at a Glance
BRONZE
Lifetime value below ₹15,000
- 5% off on your Birthday and Anniversary
- 5% off on Gioia’s Anniversary
- Earn 1 point for every ₹20 spent
Points are valid for 2 years. You automatically upgrade to Silver when your cumulative purchases within 24 months reach ₹15,000.
SILVER
Lifetime value ₹15,000 - below ₹25,000
- 10% off on your Birthday and Anniversary
- 10% off on Gioia’s Anniversary
- Earn 1 point for every ₹20 spent
Points are valid for 2 years. You automatically upgrade to Gold when your cumulative purchases within 24 months reach ₹25,000.
GOLD
Lifetime value ₹25,000 - below ₹75,000
- 15% off on your Birthday and Anniversary
- 15% off on Gioia’s Anniversary
- Earn 1 point for every ₹20 spent
Points are valid for 2 years. You automatically upgrade to Royal Blue when your cumulative purchases within 24 months reach ₹75,000.
ROYAL BLUE
Lifetime value ₹75,000 and above
- 20% off on your Birthday and Anniversary
- 20% off on Gioia’s Anniversary
- Earn 1 point for every ₹20 spent
Points are valid for 2 years. Each tier is a reflection of your journey with us: a gentle recognition of time, care, and continued joy.
A Note on Care
To ensure you receive your Birthday and Anniversary benefits on time, please update your special dates in your account. For assistance, our team is always here to help at customercare@gioia.in.
Frequently Asked Questions
How do I join?
Create an account and place your first order — you’ll be enrolled automatically.
How do I earn points?
You earn 1 point for every ₹20 spent on eligible purchases (excluding taxes, discounts, and shipping).
Do points expire?
Yes. Points remain valid for 2 years from the date of enrollment.
How are tiers determined?
Your tier reflects your lifetime purchase value, and you'll move up as your total grows.
Can I upgrade faster?
Yes — if your cumulative purchases within 24 months reach the next tier threshold.
What benefits do I receive?
Each tier enjoys increasing discounts on your Birthday, Anniversary, and Gioia's Anniversary (21st November) — ranging from 5% to 20%.
How will I receive my Birthday and Anniversary benefits?
They will be emailed to you around your special dates once the dates are added to your profile.
When do my points appear?
Points are credited once your order is fulfilled.
What happens if I return an item?
Points earned from returned items are deducted once the return is processed.
Can benefits be combined?
Discounts and rewards generally cannot be combined with other ongoing offers unless otherwise specified.
Is there a fee to join?
No — membership in Gioia's Loyalty Program is complimentary.
Who can I contact for support?
Our team is here to help. Please email customercare@gioia.in with any queries.
Join Gioia's Loyalty Program
Begin your journey of long-lasting rewards — where every purchase and every gesture is remembered.