Shipping Policy

At Gioia, we take great care in ensuring that every order reaches you in perfect condition and on time. Each piece is carefully packaged and shipped through our trusted delivery partners, so your experience feels seamless as the craftsmanship behind our products.

 

Domestic Orders (Within India) 

 

Delivery Time: Orders are typically delivered within 5-7 working days after dispatch. 

Shipping Cost: We offer complimentary express shipping on all orders within India. Once your order has been dispatched, you will receive an email with your tracking details to help monitor its journey. 

 

International Orders  

 

Delivery Time: International orders are usually delivered within 10-12 working days after dispatch. 

Shipping Cost: Shipping charges, along with any applicable import duties and taxes, will be  calculate and displayed at checkout. 

Please note that delivery timelines may vary slightly depending on the destination and customs procedures.

 

Delays and Exceptions  

While we strive to meet delivery timelines, unforeseen delays due to weather, customs clearance, or logistical constraints may occasionally occur. In such cases, our team will keep you informed at every step.

 

Cancellations and Refunds  

If an order is cancelled or misplaced due to an error on our part, you will receive a full refund of your order amount. Refunds are processed to the original payment method used at checkout.

Order Assistance  

For any questions related to shipping or delivery, please contact us at info@gioia.in or call +91 7605027707. Our team will be happy to assist you.